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FAQ

1.Q:Does an embroidery machine have more function, the better?
A: Sure, we can add more functions according to your demand but you have to consider use frequency of every function and output. Sometimes too many functions in one machine do not work most efficiently. We will give you reasonable suggestion.
2.Q:What is your warranty time?
A:Normally it is one year. After it, we still offer maintenance and technic direction.
3.Q:How to choose your machines?
A: most of our machines are non standard machines so you tell us your detailed demand, for example, what raw material it is, what product size an shape it is, what output it is, automatic or semi-auotmaitc, and then we suggest proper machine.
4.Q:How to buy your machine?
A: After contract is signed, normally 30% deposit is paid, 70% is paid before shipment for big amount of machines. Full payment is made for small amonut of machines. If shipping is also wanted, we arrange shipment here and even door-to-door service.
5.Q:My personal information kept private?
A: Please be assured all the information you share with us is private and confidetial. At no point will we share, rent or sell your personal information without your contsent. You can read more about our Privacy Policy.